Handmade Floral Care & FAQs

WREATHS

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ARRANGEMENTS

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GARLANDS

        |        

ARTIFICIAL PLANTS

        |        

CUSTOM ORDERS

        |        

SHIPPING

        |        

RETURNS & EXCHANGES

        |        

CUSTOMER REVIEWS

        |        

ORDER HELP

        |        

FORMS OF PAYMENT

        |        

TRADE DISCOUNT

        |        

COVID-19 SAFETY

        |        

CONTACT US

        |        

EMAIL LIST

        |        

SOCIAL MEDIA


 

WREATHS

Where Is the Best Place to Display My Wreath?

You may think that wreaths are just displayed on doors, but there are many other places you can display your wreath.  Other impactful places you can hang your wreath include mantels, walls, windows, cabinets, and mirrors, but the design inspiration doesn’t end there!  

Check out some helpful hints from our interior stylists on how best to display your wreath for the area in your home:

  • Front Door / Porch
    • Set the tone for your entire home with a statement wreath on your front door. Use two wreaths if you have double doors and check that the size of each wreath is proportionate to your door. See "How Do I Choose the Right Size Wreath” FAQ section for more details.
    • Note: To keep wreaths looking fresh and fade free, we recommend keeping them out of direct sunlight and away from heat sources.
    • Attach a potpourri packet to the back of your front door wreath to add a fresh, welcoming scent as guests walk through the door. Checkout our Handmade Decorative Potpourri Collection to create a personalized potpourri packet for your wreath.
  • Windows
    • Recommended for indoor use, place a wreath in the center of a window and leave 4 to 6 includes of space on both sides. Or achieve a more dramatic effect with a wreath that fits the entire width of the window’s frame.
  • Foyer
  • Mantel / Fireplace
  • Mirrors
  • Kitchen
    • Make your kitchen more warm and cozy by hanging a wreath on a shelf, cupboard, or stovetop
    • A lush wreath hung above the sink adds a cheerful touch to dishwashing
  • Dining Room
    • Use wreaths to adorn your breakfast nook’s walls or as part of a themed vignette for your sideboard or wet bar.
    • Create a wreath centerpiece for your table when you lay it flat and/or position a candle/candle holder, decorative vase or cake stand base placed in its center.
    • Attach small wreaths to the backs of dining chairs for an unexpectedly elegant touch.
  • Bedroom
    • Place a wreath on the wall above your bed for a refreshing view.

How Do I Hang My Wreath?

Most of our wreaths come ready to hang with a thin, but durable wire loop found on the back and at the top of the wreath’s base. Most of our wreaths are pretty lightweight, weighing under five pounds, but there is potential for larger or more embellished wreaths to weigh up to 10 pounds or more. 

Fear not! There are plenty of no-tools-needed solutions to securely hang your wreath without damaging your home’s interior. 

  • Use an over-the-door hanger.
    • Check out our simple, yet versatile Hangers, Hooks, and Stands.
    • We suggest choosing a hanger that blends into your front door so it doesn’t draw attention away from the wreath. It should be said, however, that wreath hangers prevent some doors from closing properly, and the extra hardware could clutter your look.
  • String up with a ribbon.
    • Check out some of our exclusive styles from d.stevens® fine ribbons!
    • Position your wreath on the door where you want it to hang, then measure the distance from the top of the door to just underneath the top arc of the wreath. Double the measurement plus two inches and cut the ribbon. Wrap the ribbon under the arc of the wreath and bring up the two ends so that they just go over the top of the door. You can secure the ribbon a few different ways: Staple it to the very top of the door using a staple gun, press in thumbtacks, or knot the top of the ribbon and attach it to the back inside of the door by catching it on a clear removable hook hung upside down. 
  • Use a magnetic hook.
    • If you have a metal door, you can still use the ribbon method with a slight modification. On the back of your door, near the top, place an upside-down magnetic hook (be wary of weight restrictions).
  • Use a metal/clear hook
    • A great option is our Clear Self-Adhesive Wreath Hangers — sold individually and as a Set of 4!
    • Suspend your ribbon-looped wreath on the hook or use the existing wire loop to hang directly on the hook.
  • Tie to your door knocker.
    • Use ribbon looped around your wreath to hang from an existing door knocker.
  • Use suction cup hangers on glass doors/windows
    • Vacuum suction cup hooks are perfect for hanging small and/or lightweight wreaths on interior windows and non-porous surfaces like mirrors.

 

 

How Do I Choose the Right Size Wreath?

Darby Creek offers wreaths ranging from 14 to 36 inches in diameter. When choosing a wreath size for your door, a good rule of thumb is to measure the door width and subtract 10-12 inches to get the ideal wreath size. While wreaths are commonly displayed on doors, other visually interesting places for wreaths include mantels, walls, windows, and backs of chairs. 

  • For a standard 30 to 36-inch door, allot about 6 inches of space on each side of the wreath for a simple and chic look. For a more dramatic effect, choose a bigger wreath, but leave at least 2 inches of space on each side. 
  • A 26-inch wreath is just the right size for a standard 36-inch wide front door. You’ll want to hang it about 14 inches from the top of the door so that it hangs right at the center. 
  • A 36-inch wreath basically fits flush with the width of a standard size front door. We generally recommend our 36-inch wreaths for oversized doors.

Customize your search on our site


Can a Wreath Be Made in a Different Size or Color Than What is Offered? 

Yes, most wreaths can be made in different sizes or altered slightly in their color scheme depending on what materials and floral styles are available.

There are some limitations when it comes to size preferences as different wreath bases and the breadth of the materials usually dictate what wreath proportions are possible. 

Our customer service team is happy to help you with custom orders related to size, color, etc. Please utilize our custom order form and a designer will be in touch with you soon! https://darbycreektrading.com/pages/custom-orders


How Are Your Wreaths Measured?

Please note, products are compressed for shipping and may require shaping upon arrival. Shaping your foliage to maximize its realism may result in some variance from the dimensions listed.

There are three measurements that we reference when listing the dimensions of a wreath: Diameter (W), depth (D) and/or length (L).

  • Diameter
    • The diameter, or width, represents the widest measurement of the product. The protruding florals and embellishments are included in the measurement, not just the base of the wreath.
    • When you see that a wreath is 22 inches it means that it measures that distance across from one end of the wreath to the opposite.
  • Depth
    • The depth of a wreath is the measurement from the front of the wreath to the back of the base. This depth is important to consider if you are placing your wreath on a front door that has a screen door or storm door in front.
    • The depth will determine if the wreath will fit in the space comfortably. Most of our handcrafted wreaths are at least 6 inches deep. But, we do offer some 2-inch deep storm door wreaths, generally suitable for standard screen door spaces.
  • Length
    • Some wreaths are not a classic circular design, or “asymmetrical”, the dimensions listed show what the wreath could measure when hung up for display.
    • The diameter or width (W) is the measurement across the wreath from left to right and length (L) is measurement of distance from the top most floral/element to the bottom where the longest hanging element ends.

 

Will My Wreath Fit Between My Front Door & Storm/Screen Door?

We offer wreaths that will fit between a screen door. Check the depth measurements listed with the product to properly assess what size will fit between your doors. 

While the majority of our handcrafted wreaths are about 6 inches deep, we do specifically offer a variety of 2-inch deep storm door wreaths, generally suitable for most standard screen door spaces. 

Keep in mind that if you are not able to make one of our wreaths work with your screen door, there are so many other visually interesting places to display it throughout your home, including walls, mantels, and windows. 


How Do I Care for My Handmade Wreath?

Removal from Box

  • Cut the plastic retention straps on the bottom of the shipment box. Then lift the wreath from its base to remove from the box. 
  • Some shifting is normal during transit. Gently fluff and flowers, foliage, or other embellishments to achieve desired look. See “Styling” section for suggestions.

Cleaning

  • To properly clean artificial flowers, simply use a feather duster, compressed air, or a hairdryer on a cool setting. Faux flowers can also be cleaned with a damp cloth. For Real Touch flowers, use a wet melamine foam sponge to gently wipe petals.

Styling

  • Bending: Most artificial flowers have a wired stem. To style a faux floral wreath that looks real, you can bend the stems to create an organic, fresh-cut look. 
  • Fluffing: For that fresh from the garden look, fluff up the petals and leaves of your artificial flowers. Some petals are wired and can be manipulated to imitate different stages of growth.

Storage

  • When not in use, store your wreath in a cool, dry place. We suggest using a coat hanger to conveniently store your wreath until next use. Plastic storage bins are also great options for safe storage.
  • When properly cleaned and stored, we generally estimate 3-5 year lifespan for a wreath displayed in an outdoor environment.

Can I Hang My Faux Floral Wreath Outside?

Yes, but we do recommend protecting it from the elements with an overhang or well covered area depending on local climate. We also recommend displaying it in an area with less direct sunlight as it could cause fading of the colors over time. We usually estimate a 3 to 5 year lifespan in a protected outdoor environment when properly cleaned and stored.

Some faux floral decor enthusiasts suggest using a UV floral protection spray on any wreath chosen to be displayed outside or in direct sunlight. However, any specific weather-proofing measure is at the sole discretion of our customers, as Darby Creek Trading is responsible for unsatisfactory results and cannot accept returns on wreaths that have been coated with any UV floral protection, petroleum-based solution, or chemical sprays.


How Can I Deter Birds/Pests From Nesting in My Front Door Wreath?

Hide a miniature fake owl or snake inside the wreath’s foliage to avoid birds making a home in your wreath.

You can also spray the wreath with an ant/bug repellent before hanging the wreath.


Do You Make Custom Faux Floral Wreaths?

Yes, we are able to make custom faux floral wreaths, one of our talented floral designers will work with you to help bring your design to life.

Click HERE for more details and start your custom order today. 




SHIPPING

How is My Wreath Shipped?

Our fulfillment team takes great care to package and prepare each handmade wreath for safe shipping and handling. Each wreath is comfortably secured in an appropriately sized shipping box with tension straps, then carefully wrapped in layers of tissue paper to protect the florals and greenery. A copy of the customer’s order confirmation and wreath care instructions are included. 

Once your wreath has been shipped, you will receive a tracking link via email. 

Depending on how many wreaths you purchase at one time, your order may be delivered as two or more separate shipments. 

 

 

FLORAL ARRANGEMENTS & ARTIFICIAL PLANTS


Where Is the Best Place to Display My Arrangement?

A beautiful arrangement or centerpiece is a great way to set the mood and style of a room. Lush greenery arrangements can make a room feel fresh and full of life. Beautiful florals can make a room feel more formal and provide that pop of color to an otherwise dull area. There are many surfaces throughout a home where a faux arrangement would make maximum impact. We love to style faux greenery or fruit in a kitchen for a fresh look, or luxurious peonies in your entryway, or put a single stem of orchid to accent your powder room. Whatever surface you choose, we always recommend keeping your faux arrangement out of direct sunlight or UV light as this will cause the materials to become bleached or discolored. 

Check out some helpful hints from our interior stylists on how best to display your arrangement for the surface in your home:

  • Entryway
    • Greet your guests with a luxurious arrangement right as they enter your home. Our real touch florals and greenery are sure to impress. With a lifelike look and feel, your guests will wonder how your flowers stay so fresh.
  • Kitchen
    • The kitchen is the heart and soul of your home, the place where everyone likes to gather. Style the island or counter with fruit or blossom branches and keep the kitchen “alive” all year long.
  • Dining Room
  • Living Room 
  • Powder Room
  • Bedroom
  • Hallway

How Do You Measure Your Arrangements?

Please note, products are compressed for shipping and may require shaping upon arrival. Shaping your foliage to maximize its realism may result in some variance from the inch dimensions listed.

There are three measurements that we reference when listing the dimensions of an arrangement: width (W), height (H) and depth (D).

The width is determined from the distance from the right to left side of what we consider the front or focal point of the arrangement. 

 

How is My Arrangement Shipped?

Our warehouse fulfillment team takes great care to prepare and package each handmade arrangement for safe shipping and handling. 

To prevent any shifting or damage during transit, each arrangement is generously wrapped in layers of bubble wrap, decorative tissue, and cellophane, and snugly cushioned in place within its shipment box. A copy of the customer’s order confirmation and arrangement care instructions are included. 

 

How Do I Care for My Arrangement?

Removal from Box

  • Carefully lift the arrangement from its base. Large arrangements may be secured with tension straps that need to be cut prior to removal from the box. 
  • Some shifting is normal during transit. Gently fluff flowers, foliage, or other embellishments to achieve desired look. See “Styling” section for suggestions.

Cleaning

  • To properly clean artificial flowers, simply use a feather duster, compressed air, or a hairdryer on a cool setting. Faux flowers can also be cleaned with a damp cloth. For Real Touch flowers, use a wet melamine foam sponge to gently wipe petals.

Styling

  • Bending: Most artificial flowers have a wired stem. To design and style a faux floral arrangement that looks real, you can bend the stems to create an organic, fresh-cut look. 
  • Fluffing: For that fresh-from-the-garden look, fluff up the petals and leaves of your artificial flowers. Some petals are wired and can be manipulated to imitate different stages of growth.

Storage

  • The best way to store arrangements is to place them in a dry, airtight container, in an area with minimal light. Consider using plastic storage drawers or tubs, but be sure to choose storage that is large enough that it doesn’t squish or crumple the artificial flowers or decorative elements.

What Is A Water Illusion Arrangement?

Our Water Illusion arrangements feature “artificial water” which is a precisely formulated resin that simulates the look of clean, fresh water. Poured by hand, this high-quality clear resin beautifully creates the appearance of freshly cut flowers in water.

 

 

GARLANDS

Where Is the Best Place to Display My Garland?

Decorating with garland is one of the easiest ways to make a space look special. Whether you use garland on the inside or outside of your home, it is sure to spread some seasonal cheer.

Check out some helpful hints from our interior stylists on how best to display garlands around your home:

  • Stairways and Railing
    • Nothing looks as elegant as a beautifully swagged garland hanging from your front porch, welcoming people to your home. Whether it's pumpkins and corn husks or Christmas ornaments and snowberries, our garlands are crafted to be full and lush.
    • To create a draped or “swagged” look, find the middle point or more points of equal distance. Relax approximately 1-3 feet of garland depending on how much “swag” you would like, release more for larger areas. Attach with a zip tie long enough to wrap around the stair rail and secure the garland tightly to the railing. Continue to repeat this process until the entire rail or rails are “swagged.”
  • Mantle
    • A Fireplace is often the anchor point in a room, the cozy gathering spot for friends and family to sit around and enjoy each other's company. Adding a seasonal garland is the perfect way to give the space some holiday flare during any season.   
  • Doorway
  • Kitchen Cabinets
  • Archways
  • Hallways
  • Tables
    • Skip the centerpiece and use garland mixed with candles and seasonal accoutrement to create a unique ambiance for your tablescape.
  • Bed/Headboard

What Size Garland Do I Need?

Deciding how much garland you will need for a space can be a complicated task if you are trying to decorate a large area or are creating swagged or draped areas. When decorating a doorway, cabinets, or archways you will need to get accurate measurements of the space. Keep in mind if you are in the middle of deciding between a smaller or larger garland having some extra length will look better than being short on length.

When decorating a mantle, railings, or an area you want to create a swagged or drape look to the garland, you will need to add 2-3 feet per swag. For example if your railing is 10 feet long and you want to create two swags, you would need to add at least an additional 4 feet for a total of 14 foot of garland.


Do You Make Custom Garlands?

Yes, we are able to make custom garlands that can range from 4 to 25 feet in length. One of our talented floral designers will work with you to help bring your design inspiration to life.

Click HERE for more details on our custom garland order process. 


How Do I Care for My Garland?

Removal from Box

  • Some shifting is normal during transit. Gently fluff and flowers, foliage, or other embellishments to achieve desired look. See “Styling” section for suggestions.

Cleaning

  • To properly clean artificial flowers, simply use a feather duster, compressed air, or a hairdryer on a cool setting. Faux flowers can also be cleaned with a damp cloth, or use a wet melamine foam sponge to gently wipe petals and greenery.

Styling

  • Bending: Most artificial flowers have a wired stem. To style a faux floral garland that looks real, you can bend the stems to create an organic, fresh-cut look. 
  • Fluffing: For that fresh from the garden look, fluff up the petals and leaves of your artificial flowers. Some petals are wired and can be manipulated to imitate different stages of growth.

Storage

  • When not in use, store your garland neatly wrapped in a cool, dry place. We suggest using a coat hanger to conveniently store your garland until next use. Plastic storage bins are also great options for safe storage.
  • When properly cleaned and stored, we generally estimate a 3-5 year lifespan for a garland displayed in an outdoor environment and longer in an indoor environment.

How Is My Garland Shipped?

Our warehouse fulfillment team takes great care to prepare and package each handmade garland for safe shipping and handling. 

A copy of the customer’s order confirmation and garland care instructions are included with each order. 


 

CUSTOM ORDERS          

We’re thrilled to offer Custom Floral Designs to our customers searching for a one-of-a-kind piece. We love to work with homeowners and designers to create that perfect piece they have been searching for! Whether it is for your entryway, mantle, dining table, or front door, a custom design by Darby Creek Trading is sure to make a lasting impression. One of our talented Floral Designers will work with you every step of the way to help bring your imagination to life. Custom orders are one of our specialities — choose our obsessively creative team to help transform your faux floral dreams into a reality! 

All custom orders have a $500 purchase minimum. 

Click HERE for more details and start your own custom order.


 

RETURNS & EXCHANGES

What is Darby Creek Trading’s Return/Exchange Policy?

In the event that you are not 100% happy with your purchase, you can choose to return your item(s) within 30 days of receiving your order for a full refund, exchange — less the cost of shipping and handling. This excludes all clearance items found on our sale page. All clerance items are final sale.

Click HERE to be redirected to our Returns & Exchanges FAQs page. 


 

CUSTOMER REVIEWS

How Do I Leave a Review for a Product?

We greatly appreciate our customers’ feedback and encourage them to write reviews (especially on Google!) on any and every product purchased from us. Please include photos! We love to see how our fabulous customers style our original designs.

There are a few ways to leave us a review:

  1. Find your purchased item’s product page on our site, and click the “Write a review” button located under the product details description in the Customer Reviews box.
  2. Click HERE to write a product review for our website.
  3. Click HERE to leave us a review on Google!

Thank you so much for sharing about your shopping experience on our Google Business page, as it not only boosts our search ranking, but also highlights our company’s credibility to future customers searching for amazing faux floral designs and luxury home accents.

 

ORDER HELP

How Do I Track My Order?

Once your order is fulfilled by our shipping team, you will receive an email from sales@darbycreektrading.com with your tracking number. The tracking number email will provide a link where you can track your package right to your front door. You can also sIgn up for email or text alerts to be notified when your order is delivered.


When Can I Expect My Order to Arrive?

We ship Monday-Friday, excluding holidays. 

Our floral designs are made to order and typically ship via FedEx Home Delivery within 4-6 business days (home accents & accessories ship within 1–3 business days). Business days do not include weekends or holidays. Standard Shipping orders placed on Thursday after 2 pm ET or over the weekend will begin processing the following Monday. 

Our team takes great care and does their very best to ship our designs in a timely manner, but if we foresee any delays, we will promptly notify you via phone and/or email. 


What Shipping Options Do You Offer?

Darby Creek utilizes both UPS and Fedex for shipping services. In addition to regular ground shipping, we also offer 2 -day Expedited Shipping for more rapid delivery, with an additional handling fee. Please select the expedited shipping option at checkout, shipping rates vary based on location. 

Expedited Shipping orders received by 2 pm ET Monday–Thursday are shipped the same day. Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.  


Do You Charge Sales Tax? 

We are required to collect sales or use tax on orders shipped in the state of Ohio


What Does it Mean When an Item is Labeled as Pre-Sale?

A presale purchase is the process of placing an order to reserve a product before its future expected dispatch date. When ordering a pre-sale item, you’re ensuring that you are among the first to receive a particular product when it becomes available. The available date is listed in the product title. 

To further clarify, this means that an order may be placed for this item with prices being locked in, but shipment will not take place until that specific product(s) is received by Darby Creek Trading.


Can I Choose to Pick Up My Order?

Although our Columbus studio/warehouse is not open to the general public, by request we are able to provide curbside pick-up for customers that live in Columbus, Ohio.


How Do I Use A Discount Code or Gift Card?

To redeem your discount/promo code: 

  1. Log-in to your account.
  2. Select items to purchase and add them to your shopping cart. 
  3. Proceed to checkout.
  4. Enter the promo code in the “Gift card or discount code” field
  5. Click Apply.

Does Darby Creek Trading Have Any Retail Stores?

While we do love the idea of opening our very own brick-and-mortar retail store, we do not currently offer in-store shopping. Our company’s address is home to our studio and warehouse spaces and is not open to the general public.

 

What is Darby Creek Trading Doing About COVID-19?

At Darby Creek, we deeply care about keeping our associates healthy and safe while delivering quality faux floral designs to customers around the country, and the world. Our work studio and warehouse are professionally cleaned and sanitized weekly.


 

TRADE DISCOUNT

Does Darby Creek Trading Offer a Wholesale Discount for Industry Professionals?

Yes! We are thrilled to offer industry professionals exclusive trade pricing and services to help bring their visions to life. 

You can learn more about this program, its membership benefits and eligibility, and how to apply by clicking HERE.


 

EMAIL LIST

How Do I Subscribe to Darby Creek Trading’s Emails?

To join our free email list, plus get 10% off of your first purchase:

Scroll to the footer of our homepage

Enter name, birthday, and email into the online form.

Click SIGN UP.

Privacy Policy: We will NEVER sell or share your name, address or other personal information with anyone else.


How Do I Unsubscribe from Darby Creek Trading’s Emails?

To opt-out of receiving future emails from Darby Creek Trading, scroll to the very bottom of any of our prior emails and click the “unsubscribe” link.


 

Follow us on Instagram, Facebook, and Pinterest for plenty of fabulous faux floral and home decor inspiration year-round!


 

ACCEPTABLE FORMS OF PAYMENT

Darby Creek Trading accepts all major debit/credit cards on the Visa, MasterCard, Discover, and American Express networks. 

We are NOT able to accept personal checks, money orders, or cash. 

All orders and transactions can be completed through our site, but we are happy to place an order over the phone if the customer prefers. 

We also offer express checkout with Google Pay and Paypal.

 

 

CONTACT US

Darby Creek Trading’s summer hours of operation are 9am to 5pm (EST) MondayThursday, excluding some holidays. 

Send us a message here, email us at sales@darbycreektrading.com or call 888-327-2927 to connect with one of our customer service team members. 




WREATHS

        |        

ARRANGEMENTS

        |        

GARLANDS

        |        

ARTIFICIAL PLANTS

        |        

CUSTOM ORDERS

        |        

SHIPPING

        |        

RETURNS & EXCHANGES

        |        

CUSTOMER REVIEWS

        |        

ORDER HELP

        |        

FORMS OF PAYMENT

        |        

TRADE DISCOUNT

        |        

COVID-19 SAFETY

        |        

CONTACT US

        |        

EMAIL LIST

        |        

SOCIAL MEDIA