Return & Exchanges

Each Darby Creek Floral design is hand-made to order especially for you. Should you decide to return your purchase for any reason, you may do so within 10 business days of receiving your order for a refund, exchange or store credit, less the cost of shipping and handling. If you received an incorrect order or the item is damaged, shipping will credited. Buyer is responsible for return shipping costs.

All other items may be returned within 14 business days of receiving your order for a refund, exchange or store credit, less the cost of shipping and handling. 

Items must be packed in the original box with the original packaging materials as damaged returns will not be honored. Please email us at sales@darbycreektrading.com if you plan to return a purchase to obtain a Return Authorization code. All returns must be shipped insured to the following address:

Darby Creek Trading– Returns
388 Morrison Rd
Columbus, OH 43213
Ref: # Return Authorization Code